Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
We are committed to protecting young people. You must be 18 years of age or older to gamble in the United Kingdom. If you are under 18, please do not use our services. Parents and guardians are encouraged to speak with young people about the risks of gambling.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling from friends, family, or partners
- Neglecting work, education, or personal relationships due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Experiencing anxiety, irritability, or mood changes when not gambling
- Failed attempts to reduce or stop gambling
- Gambling longer than intended or with more money than planned
- Lying about the time or money spent gambling
If you experience any of these signs, please seek support immediately.
Self-Help Tools & Safer Gambling Features
William Hill and other responsible operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a set period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept
- Reality Checks: Receive regular notifications during gambling sessions to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently ban yourself from accessing gambling accounts
- Cooling-Off Periods: Take a break from gambling for a set period
These tools are available through your account settings. Use them to maintain control over your gambling.
Support Organizations
If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support, and information for problem gamblers and their families
www.gamcare.org.uk
Tel: 0808 8020 133 (free & confidential) - GamStop – National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators - National Problem Gambling Clinic – NHS specialist treatment service
Available through your GP or by calling the clinic directly
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.spielsucht-und-internet.de
If You Need Help
If you believe you have a problem with gambling, please reach out for help today. Problem gambling can have serious consequences for your mental health, finances, and relationships. Support is available, and recovery is possible.
Contact one of the organisations listed above – they offer free, confidential support with no judgment. Your wellbeing is important.
This responsible gaming information is provided for informational purposes. Please gamble responsibly and within your means. If you have concerns about your gambling behaviour, seek professional help immediately.